Why do we need to verify your age?
It is illegal to sell any vaping products to any person under the age of 18. By making a purchase with Tidal Vape, you are agreeing to allow us to confirm you are over the age of 18 with 1account age verification.
1account is an industry-recognised system, which runs independent checks from reliable data sources to verify you are 18 or over.
How does the age verification process work?
We carry out age verification on all new orders received. The checks are carried out in the background using the usual information we request from you when you place an order on our website. This includes your full name, current address and mobile phone number.
In most cases, your age can be verified instantly and your Tidal Vape order will be processed and shipped as normal. If the system is not able to verify your age using the information provided, you will be contacted by 1account via email to offer alternative ways to verify your age.
Verification is only required once per customer. Once confirmation is recorded that you are over the age of 18, you will not be required to go through the process again.
Data retained by 1account is not held for any longer than necessary. For more information about 1account and how they manage your personal data, visit their website: www.1account.net